What does a Emergency Call Centre Staff do?

You take emergency calls and organize quick assistance.

What education does Emergency Call Centre Staff require?

Apprenticeship (EFZ) (36 months)

How much does a Emergency Call Centre Staff earn?

Entry ~CHF CHF 52'000, mid ~CHF CHF 72'000 per year (approximate).

KAVELOBeta

Anmelden Los geht's

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Emergency Call Centre Staff

Business & Administration

Emergency call centre employees deal with customer or traveller emergencies in the service centres of travel or car insurance companies and mobility clubs. They carry out the following activities:

Entry

~CHF 52'000

CHF 4'333/Mt.

Mid

~CHF 72'000

CHF 6'000/Mt.

Senior

~CHF 91'440

CHF 7'620/Mt.

Approximate values — salaries may vary by region, employer and experience.

📚 Education

LevelApprenticeship (EFZ)

Duration36 months

Your path to Emergency Call Centre Staff

●

Secondary School

You are here

⑂

Decision

ApprenticeshipHigh SchoolSpecialized School

Apprenticeship (EFZ)3–4 years

Company + vocational school

⑂

Optional: Vocational Baccalaureate+1 year

Opens path to UAS

Work directlyBMS during apprenticeshipBMS after apprenticeship

🎯

Career Start

Qualified professional

💰

Starting salary: CHF 52'000/year

Academic Requirements

🔢 Mathematics3/10

🔬 Science3/10

💻 IT6/10

🔧 Manual3/10

🎨 Artistic2/10

📊 Ratings

⚖️ Work-Life-Balance4/10

🎨 Creativity2/10

🤝 Social Contact9/10

💪 Physical Demands2/10

🔮 Future Outlook6/10

🔥 Demand (current)7/10

✨ AI Risk3/10

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