What does a SBB Customer Companion do?

SBB customer companions accompany passengers on regional traffic routes.

What education does SBB Customer Companion require?

Apprenticeship (EFZ) (36 months)

How much does a SBB Customer Companion earn?

Entry ~CHF CHF 52'000, mid ~CHF CHF 64'000 per year (approximate).

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SBB Customer Companion

Transport & Logistics

SBB customer attendants accompany passengers on regional and national transport routes. They check tickets, provide information and ensure travelling comfort. They carry out the following activities:

Entry

~CHF 52'000

CHF 4'333/Mt.

Mid

~CHF 64'000

CHF 5'333/Mt.

Senior

~CHF 78'080

CHF 6'507/Mt.

Approximate values — salaries may vary by region, employer and experience.

📚 Education

LevelApprenticeship (EFZ)

Duration36 months

Your path to SBB Customer Companion

●

Secondary School

You are here

⑂

Decision

ApprenticeshipHigh SchoolSpecialized School

Apprenticeship (EFZ)3–4 years

Company + vocational school

⑂

Optional: Vocational Baccalaureate+1 year

Opens path to UAS

Work directlyBMS during apprenticeshipBMS after apprenticeship

🎯

Career Start

Qualified professional

💰

Starting salary: CHF 52'000/year

Academic Requirements

🔢 Mathematics6/10

🔬 Science3/10

💻 IT4/10

🔧 Manual1/10

🎨 Artistic3/10

📊 Ratings

⚖️ Work-Life-Balance5/10

🎨 Creativity3/10

🤝 Social Contact8/10

💪 Physical Demands5/10

🔮 Future Outlook6/10

🔥 Demand (current)6/10

✨ AI Risk4/10

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