What does a ICT Service Manager do?

You manage IT services and monitor their quality.

What education does ICT Service Manager require?

College of Higher Education (36 months)

How much does a ICT Service Manager earn?

Entry ~CHF CHF 58'000, mid ~CHF CHF 75'000 per year (approximate).

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ICT Service Manager

IT & Technology

ICT service managers introduce standards, methods and tools for service management and create, finalise and monitor service and operation level agreements. They carry out the following activities:

Entry

~CHF 58'000

CHF 4'833/Mt.

Mid

~CHF 75'000

CHF 6'250/Mt.

Senior

~CHF 93'750

CHF 7'813/Mt.

Approximate values — salaries may vary by region, employer and experience.

📚 Education

LevelCollege of Higher Education

Duration36 months

Your path to ICT Service Manager

●

Secondary School

You are here

Apprenticeship (EFZ)

Basic training first

3–4 years

Work Experience

Gain experience

1–2 years

College of Higher Education

Advanced specialization

2–3 years

Career Start

HF Diploma

Starting salary: CHF 58'000/year

Academic Requirements

🔢 Mathematics5/10

🔬 Science3/10

💻 IT8/10

🔧 Manual1/10

🎨 Artistic2/10

📊 Ratings

⚖️ Work-Life-Balance6/10

🎨 Creativity5/10

🤝 Social Contact7/10

💪 Physical Demands1/10

📈 Career Growth7/10

🔮 Future Outlook7/10

🔥 Demand (current)7/10

✨ AI Risk4/10

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