What does a Customer Relationship Manager do?

You nurture customer relationships and boost satisfaction.

What education does Customer Relationship Manager require?

College of Higher Education (36 months)

How much does a Customer Relationship Manager earn?

Entry ~CHF CHF 52'000, mid ~CHF CHF 72'000 per year (approximate).

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Customer Relationship Manager

Business & Administration

Customer Relationship Managers are responsible for the customer relationship management (CRM) of a company. They are responsible for building and maintaining customer relationships and develop strategies for customer retention and acquisition. They use special CRM software tools to collect and analyse customer data.

Entry

~CHF 52'000

CHF 4'333/Mt.

Mid

~CHF 72'000

CHF 6'000/Mt.

Senior

~CHF 91'440

CHF 7'620/Mt.

Approximate values — salaries may vary by region, employer and experience.

📚 Education

LevelCollege of Higher Education

Duration36 months

Your path to Customer Relationship Manager

●

Secondary School

You are here

Apprenticeship (EFZ)

Basic training first

3–4 years

Work Experience

Gain experience

1–2 years

College of Higher Education

Advanced specialization

2–3 years

Career Start

HF Diploma

Starting salary: CHF 52'000/year

Academic Requirements

🔢 Mathematics4/10

🔬 Science3/10

💻 IT6/10

🔧 Manual1/10

🎨 Artistic2/10

📊 Ratings

⚖️ Work-Life-Balance7/10

🎨 Creativity4/10

🤝 Social Contact8/10

💪 Physical Demands1/10

📈 Career Growth7/10

🔮 Future Outlook6/10

🔥 Demand (current)5/10

✨ AI Risk6/10

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